To create a Telegram bot □, follow these steps: If your channel has been connected successfully, a message will appear in B2Chat's inbox □ in our console. To test that your channel has been connected correctly, open the Telegram account that you've connected, and type in a text message. The name or alias you choose will appear in our console where the agent who picks up the chat from the inbox □ can easily identify it. This step is extremely important because with it you will identify the specific channel for your Telegram account. Alias: refers to the name you wish to use to identify your Telegram channel.Access token : you receive the access token via message through BotFather.Bot name: this refers to the name you created in BotFather for your bot eg: yourbusinessnamebot.Fill out the form that appears on your screen with the following information:.If you already have a Telegram bot, click on the button I already have a Telegram bot and our system will redirect you to the Configuration Panel ⚙️ where you will enter the name of the bot and the Access Token that you previously received via message.To create an additional channel, click on Create additional channel and our system will redirect you to a new page where you will be able to connect your Telegram bot to B2Chat. To upgrade your subscription, click on the Upgrade button and choose the plan that best suits your company's needs.Remember that each additional channel has an added price of ten dollars □ (to learn more about our different subscription plans, see How to verify my subscription). If your current subscription plan does not allow you to create additional channels, a window will appear asking you to create an additional channel or update your subscription. Each of our subscription plans has a channel limit.Click on the Telegram icon situated next to "Connect a new channel".Click on Channels located in the menu on the left-hand side of the platform.Telegram allows you to create as many bots as you need for your business or company and once they're created, you can incorporate them into our platform.īy connecting your Telegram channel to our platform, the conversations that occur between clients and bots □ in real-time will be managed by multiple agents □., guaranteeing quality customer service, and a good relationship with your customers. How to set up Telegram Messenger To connect a Telegram channel to B2Chat, you must first create a bot.
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